Cool2Talk – A safe space for young people age 12 and over

Keeping you Safe

cool2talk is not an emergency service. If you need an immediate response please contact Childline on 0800 1111 or the Samaritans

cool2talk provides a confidential service. When you use the site you do not have to provide personal information that identifies you.

Sometimes, if we’re worried about your or someone else’s immediate safety, we may need to get you help. If this is the case, we will use your IP address (a number used by your internet provider)and other information that you have provided to
get help to you.

We would like to reassure you that this would only happen if there was immediate risk of harm for you or someone else.

Read more HERE on our safeguarding & child protection procedures.

Please post a question on the site if you want more information

Festive Break 

Our cool2talk team will be taking a break on 25th/26th Dec 2025 and 1st/2nd Jan 2026. We will be back and respond to questions on 27th Dec and 3rd Jan respectively.

If you need immediate support please call Samaritans on 116 123, Childline on 0800 1111 or in an emergency call 999

We wish everyone a happy and restful Christmas and New Year!

 

 

Check out our TikTok and Instagram (@nhs.cool2talk) for wellbeing tips this winter!